Eastern Bridge

International Relations Service

Supporting councils to leverage economic development and community opportunities from their partnerships in Asia

Contact us

International Relations Management Service

Introduction

Eastern Bridge’s International Relations Management Service has been especially designed for Councils, Economic Development Agencies, Tourism and Export Education Promotion Organisations as well as Business Associations. The service is ideal for organisations who understand the importance of our Asian migrant communities and desire to engage with businesses and individuals from East Asia but don’t have the resources, or access to suitably experienced personnel to do so meaningfully.


Our International Relations Service is made up of a suite of products which can be used independently or with other products offered in the menu. Alternatively, you may wish to engage us to provide a full International Relations Service.

Services

Your options

Option 1

Pay a monthly retainer and pick and choose the services you require from the menu below.

Option 2 (recommended)

Based on your specific needs, we will design a custom solution using a range of products and our global connections. This is the most cost-effective option for councils which want a wrap around service and maximise the opportunities from being internationally engaged

Our services

Suite of Products

Hongi | Hongi is an exciting news, information and e-commerce portal available in a range of languages including English, Chinese, Russian, Korean, Japanese, Vietnamese. Hongi is designed to support your council and business community to promote economic and community well-being through international engagement.

Please see Hongi page


Translation | Our professional translators reduce the risk of misunderstandings between you and your client. We can translate your letters, emails and important documents into Chinese, Japanese, Korean, Vietnamese, Thai, Hindustani, and Russian.

Client rate $0.20 per word | Non-client rate: $0.32 per word


Interpreting | When you use our professional interpreters you eliminate the risk of embarrassment, offence and miss communication during those important meetings. Our interpreters don’t just repeat your words, they ensure the essence of your message is communicated and understood with cultural sensitivity. Also, we’ll provide you with meeting notes afterwards. We have interpreters trained in Chinese (Mandarin, Cantonese, Shanghaineese), Japanese, Korean, Vietnamese, Thai and Russian.

Client rate: $120.00 per hour + disbursements | Non Client rate: $180.00 per hour + disbursements


Remote Reception Service | We can handle your foreign language communications across multiple platforms including, Phone, Email, Zoom, WeChat, Kakao Talk or Line. Most communications can be addressed on the same day.

Client rate: $30.00 per 15 minutes | Non client rate: $45.00 per 15 minutes


Data Analytics | The Asian migrant population continues to grow in our communities. Although most communities in New Zealand have the best of intentions, we are told they do not know how to engage with Asian migrants. Since 2017, we’ve been conducting our own “Migrant Perceptions Survey.” We’ve also collected and analysed data from multiple sources. To add real value to your relationships, we can provide you with data on your migrant communities, their experiences in your area and the best steps forward.

Client rate: $2,000.00 | Non client rate: $3,500.00


Social Media Management | Social media platforms are the preferred methods for communicating with Asian communities domestically and internationally. We can ensure that both you and your message are relevant to your target audience.

We work with a major influencer company in China with an international reach of over 70 million followers. Ask us how you can increase your reach.

For an additional fee* we can set up Chinese social media accounts for your council.

Client rate: $30.00 per 15 minutes | Non client rate: $45.00 per 15 minutes


Training & Workshops | Most Western councils and companies enter East Asia blind to the rules of doing business in this complex market. We’ve heard many horror stories of failure because Westerners did not take the time to learn about East Asia. We’ve also been tasked with unwinding issues before they became major costly incidents. Before you engage with East Asia let us provide you with a tailored training package designed to reduce risk and the possibility of embarrassment, allowing you to enhance your chances of success. Training can be for your council, or your extended partners, such as local businesses.

Client rate: $250.00 per person* | Non client rate: $350.00 per person* (*minimum 6 attendees + disbursements)


Due Diligence | Over the past few years councils have received many requests from East Asia to host incoming delegations. The question they ask us is, “We can’t host them all, so which delegations do we host?” To help you answer this question and save valuable time and money, we’ll provide you with a due-diligence report on incoming delegations and provide you with recommendations.

Client rate: $500.00 | Non client rate: $800.00


Provincial and City Reports | We’ll provide you with a high level overview of a province or city. The report will include details of their economy, education, governance, demographics and other general information.

Client rate: $500.00 | Non client rate: $800.00


Briefing Reports | We can provide background information and recommendations for upcoming meetings with potential Asian partners.

Client rate: $700.00 | Non client rate: $1,000.00


Advice | From time to time you need a response to quick questions or enquiries. We can provide a same day service via email or phone.

Client rate: $40.00 per 15 minutes | Non client rate: $80.00 per 15 minutes


Offshore Representation | As our client, you gain access to our team of “in market” professionals across East Asia. We can assist you with offices and a promotion centre for meetings, holding events and impressing prospective partners. In China we have physical offices in Jiangsu, Jiangxi and Guangdong Provinces. We also have representative personnel in Beijing, Shanghai, Hangzhou, Wuxi, Nanchang, Guangzhou, Seoul (Korea) and Tokyo (Japan).

Office & Promotion Centre hire - Indicative Client rate: from $1,000.00 per day | Non client rate: from $1,500.00 per day

Interpretation Service (if required) - Client rate: $120.00 per hour + disbursements | Non Client rate: $180.00 per hour + disbursements


Case Manager Service | We can provide a dedicated point of contact for your Asian partners to connect with. We’ll ensure you are aware of every contact and will liaise with you on future communications. If required, we can assist you with decision-making.

Client rate: $140.00 per hour + disbursements | Non client rate: $200.00 per hour + disbursements


Ethnic Media Management | We’ve discovered that Asian migrants prefer to receive news in their own language. We can translate your website content, media releases and provide interpretation for your communities. Via our network we can also manage the relationships with the domestic media outlets.

Client rate: $30.00 per 15 minutes | Non client rate: $45.00 per 15 minutes


Social Media Management | Social media platforms are the preferred methods for communicating with Asian communities domestically and internationally. We can ensure that both you and your message are relevant to your target audience. We work with a major influencer company in China which an international reach of over 70 million followers. For an additional fee* we can set up Chinese social media accounts for your council.

Client rate: $30.00 per 15 minutes | Non client rate: $45.00 per 15 minutes (*An additional fee covers the application registration process.)


Incoming Delegation Planning and Management | Receiving an incoming delegation can be both exciting and complicated. Let us help you with the complications. Prior to accepting their request we’ll provide you with a report on the delegation. If you decide to proceed, we’ll work alongside you to ensure that both parties understand the purpose and desired outcomes. During the visit, one of our skilled interpreters will sit alongside you ensuring your message is heard and understood. Afterwards we’ll debrief with you and discuss the best path forward.

Please contact us to discuss your requirements


Strategic Planning | We review your current strategies and identify your goals to develop an International Relations Strategy, Action Plan and Work Program designed to deliver both short and long term benefits.

Please contact us to discuss your requirements


Market Research | From our offices in New Zealand and East Asia, we can conduct analysis and observations of the markets, this would include specific industry sectors and product lines. The research would discuss the market opportunity and size, market structure, provide a SWOT and PEST analysis and indicative marketing budget.

Please contact us to discuss your requirements


Investment Cases | This is perfect for that “one off” investment which you are seeking for your community. Once we gain an understanding of what you require, we’ll produce an investment case designed to attract investors. Further, we’ll translate the investment case into Chinese, Russian, Korean, Japanese and Vietnamese. For an additional fee we can market your investment opportunity via our domestic and international networks.

Please contact us to discuss your requirements


Outgoing Delegation Planning and Management | Heading off to East Asia on an official delegation is an amazing experience and when planned properly, very rewarding. It can also be stressful, but it doesn’t need to be. We’ve planned and managed many delegations from New Zealand. Utilising our experience will ensure you make the most of your time whilst there. We can handle the flights & visas, prepare an itinerary, arrange meetings and provide guides & interpreters. We’ll even advise you on where to sit during a banquet or meeting!

Please contact us to discuss your requirements


Sister City Management | Most Sister City relationships fail to get past cultural pleasantries and civic receptions. Whilst these are important, our council clients ask us how they can create more value for their communities. Sometimes the partner city is not the right fit, or the New Zealand council doesn’t know how to manage the relationship. We can help you to discover opportunities with your current sister city or, if you would like to enter into a new sister city relationship, we can identify a suitable partner.

Please contact us to discuss your requirements